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Cyber incident response 24/7RESPONSE

When every minute counts.

In the event of a cyberattack, our experts step in 24/7 to contain, investigate and restore, and support you with the DGSSI and your insurers.

24/7Emergency line
ForensicsEvidence analysis
DGSSISupported reporting
RetainerGuaranteed response
Your challenges

What we hear
in the field.

01

Panic

Encrypted screens, a ransom demand: without a plan, bad decisions follow one another.

02

Evidence wiped

Restarting or reinstalling too quickly destroys the traces needed for the investigation and the insurance claim.

03

Reporting obligations

Some organisations must report their incidents to the DGSSI and their data breaches to the CNDP.

Scope

What we take care of.

1

Intervention

  • 24/7 emergency line
  • Immediate remote response
  • On-site team in Morocco
  • Crisis unit
2

Containment

  • Isolation of affected systems
  • Blocking of the attacker’s access
  • Protection of backups
  • Crisis communication
3

Investigation

  • Forensic analysis
  • Origin and extent of the attack
  • Exfiltrated data
  • Report for insurers and the courts
4

Recovery

  • Restore with Nodeacore
  • Post-incident hardening
  • DGSSI / maCERT and CNDP reporting
  • Lessons learned
Service levels

Three levels, tailored
to your scope.

Monthly subscription or fixed price, depending on the service.

On demand

No contract
  • Response subject to availability
  • Emergency daily rate
  • Investigation and report
  • Help with restoring
RECOMMENDED

Retainer

Recommended
  • Guaranteed 24/7 response
  • Response days included
  • Response plan prepared in advance
  • Preferential rate

Retainer +

Full preparation
  • Annual crisis exercise
  • Compromise assessment
  • On-site response kit
  • Integration with RADAR
Approach

How we work.

1

Alert

Emergency call, first instructions.

2

Containment

Stopping the spread.

3

Investigation

Understanding and evidence.

4

Recovery

Restore and lessons.

Deliverables

What you receive.

Incident response plan
Crisis log
Investigation report
Reporting material
Post-incident hardening plan
Use cases in Morocco

Who it is for, in practice.

Retail group

Ransomware: containment, investigation and restore with Nodeacore.

Medical practice

Data breach analysed, CNDP declaration supported.

Exporting SME

Payment fraud: investigation and file for the bank and the police.

Typical scenarios, shown for illustration.

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Frequently asked questions

Your questions,
our answers.

What is RESPONSE?

RESPONSE is the “Incident response” offer from Cyberacore, a cybersecurity entity based in Casablanca. In the event of a cyberattack, our experts step in 24/7 to contain, investigate and restore, and support you with the DGSSI and your insurers.

What does RESPONSE include?

RESPONSE covers four areas: Intervention (24/7 emergency line, Immediate remote response), Containment (Isolation of affected systems, Blocking of the attacker’s access), Investigation (Forensic analysis, Origin and extent of the attack) and Recovery (Restore with Nodeacore, Post-incident hardening).

What are the service levels of RESPONSE?

Three levels, on a monthly subscription or at a fixed price: On demand (Response subject to availability, Emergency daily rate); Retainer (Guaranteed 24/7 response, Response days included); Retainer + (Annual crisis exercise, Compromise assessment).

How does a RESPONSE project start?

In four stages: Alert (Emergency call, first instructions), Containment (Stopping the spread), Investigation (Understanding and evidence) and Recovery (Restore and lessons). The Cyber Score Express helps frame the need beforehand.

Let’s get started

Let’s talk about your
information system.

An assessment to take stock: a concrete review, presented by our experts.